Episode 46

Payments Innovations To Drive Revenue

Nov. 16th, 2021

Today we are joined by Angela Morisette from Scratchpay. She walks us through Scratchpay’s various services and pivots and how they go to market with large consolidators.
We also hear a detailed description of the user’s experience and some interesting findings when working with veterinary groups.

Topics discussed:

  • How Scratchpay differs from CareCredit.
  • The different ways that Scratchpay goes to market with large consolidators.
  • How sending out a digital invoice versus a paper statement drastically increases collection rates.
  • How Scratchpay is complementary to both insurance and wellness plans.
  • Diving deeper into problem-solving for common wellness plan issues.

Helpful links:


angela morisette
Angela Morisette
Vice President of Business Operations at Scratchpay
ivan zak
Dr. Ivan Zak
DVM, MBA, CEO at Galaxy Vets
ryan leech
Ryan Leech
Sr. Director of Strategic Partnerships at Digitail