Episode 49

All Things Software and the Industries Migration to More Modern Software

Dec. 7th, 2021

Instinct Science Software’s Founder and CEO, Dr. Caleb Frankel, joins us today to guide us through the changing dynamics and goals in the veterinary market, and how Instinct is becoming a full-blown PIMS. Diving into software as a huge factor in work-life balance and burnout, this episode focuses on the ways that it’s also a definitive avenue to resolve the burnout crisis. 

Topics discussed:

  • How staffing issues and burnout are tied to software choices.
  • How PIMS providers frequently appear and disappear, and the challenges they face. 
  • Caleb talks about tackling the tricky issue of data protection.
  • Discussing consolidation issues of how management and vets have differing goals.
  • How consolidators need to take heed of the warning signs regarding staff retention.
  • The ways Instinct is unique; easy installing, solving ancillary problems, and more!

Helpful links:


dr. caleb frankel
Dr. Caleb Frankel
Founder and CEO of Instinct Science Software
ivan zak
Dr. Ivan Zak
DVM, MBA, CEO at Galaxy Vets
ryan leech
Ryan Leech
Head of Business Development at Galaxy Vets