Technology Tetris: Clinical Tech Stack for Consolidators
This week on the Consolidate That! Dr. Julien Renard, Co-Founder of Vetstoria, joins Dr. Ivan Zak and Ryan Leech to discuss the successful execution of a clinical tech stack and the importance of knowing how to measure success.
Topics discussed:
- Vetstoria appointment bookings in the customer journey;
- Implementing software for large scale organizations;
- Change in the hospital workflow and clinical staff behavior;
- Key KPIs that Vetstoria provides for the veterinary groups;
- The importance and influence of having meaningful actions based on KPIs;
Helpful links:
- Measures of Success: React Less, Lead Better, Improve More by Mark Graban;
- Lean Analytics: Use Data to Build a Better Startup Faster by Alistair Croll and Ben Yoskovitz;