Episode 15

Pet Resort Success: Enhancing Client Loyalty and Revenue for Veterinary Clinics

Aug. 1st, 2023

In this episode of Consolidate That! Ryan and Ivan are joined by Sarah Hale, Pet Resort Manager at Danville Family Vet, to talk about the successful model of integrating grooming, daycare, and boarding services with veterinary care, creating a ‘one-stop shop’ for pet owners while boosting revenue and client loyalty.

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Topics discussed:

  • Successful integration of grooming, daycare, and boarding with veterinary care
  • Building strong client relationships and offering pet-beneficial services
  • Positive impact of offering daycare services for pets and fostering trust

Helpful links:


Sarah Hale
Pet Resort Manager at Danville Family Vet
ivan zak
Dr. Ivan Zak
DVM, MBA, CEO at Galaxy Vets
ryan leech
Ryan Leech
Sr. Director of Strategic Partnerships at Digitail