Culture Integration: What an Englishman learned in Chinese Clinics

This week on the Consolidate That! Ivan and Ryan are joined by Dr. Thom Jenkins, CEO & Co-founder of PetsApp, to discuss cultural assessment methods and cultural integration.

Topics discussed:

• Understanding your corporate culture;
• Core value misalignment and its effect on burnout;
• Business owners’ responsibility in culture creation;
• What to measure in your Cultural Assessment;
• Consolidator’s advice on how to communicate with your team during the sales process;
• Why to use an employee Net Promoter Score (eNPS) across the existing business.

Helpful links:

• McKinsey business article ‘Perspectives on merger integration’
• Amazon vs. Whole Foods: When Cultures Collide
• The Growth Map: Economic Opportunity in the BRICs and Beyond by Jim O’neil