Episode 9

Can’t Touch This: Change Management Starting At Inception

Feb. 9th, 2021

Dr. Ivan Zak and Ryan Leech discuss the safest methods for consolidators to implement post-acquisition changes in clinics and ultimately empower the practice team to live their passion.

Topics discussed:

  • Different partnership models on the consolidation market;
  • The importance of transparency in an acquisition;
  • “Do what you say you will do” during the negotiation;
  • The influence of mixed messages on the medical staff;
  • Six classic burnout triggers by Christina Maslach;
  • Ways to avoid discrepancies between Business Development and Integration departments within a consolidation.


ivan zak
Dr. Ivan Zak
DVM, MBA, CEO at Galaxy Vets
ryan leech
Ryan Leech
Head of Business Development at Galaxy Vets